FAQ

Do You Have Any Questions

If you have any questions / idea, we would love to hear about it.

  • Why Paushtik Life products?

    Paushtik Life is a social initiative based in Kolkata, West Bengal primarily focused on organic and natural foods by generating sustainable livelihood. It is involved in field production of crops, processing, product development and marketing of organic products. Paushtik Life has been founded with a vision of providing Pure, Healthy, Wholesome foods to Consumers and creating Sustainable Livelihood for farmers.

    The products confine to the strictest organic practices. It has the largest product range offering more than 500 products, ranging from cereals, grains, flours, dry fruits, to processed products like pickles, jams, juices, marmalades to bakery products. To explore products click here.

  • Does organic food taste better?

    Organic food tastes better as it is grown in well-balanced soil. So, healthy plants have a great taste. Try organic food and see the difference.

  • Why does organic cost more?

    Organic food doesn't always cost more. Some items may cost the same or even less than their conventional counterparts. As the demand for organic products increases, the cost will come down. Also, Organic farmers do not receive any subsidies like conventional farmers get on fertilizers. The price of organic food is the true cost of growing -

    The price of conventional food does not reflect the cost of environmental cleanups that we pay for through our tax.

    Organic farming is more labor and management intensive.

    Organic farms are usually smaller than conventional farms and so do not benefit from the economies of scale that larger growers get

  • How do I know if a product is organic?

    A label helps you to identify whether the product is organic or not. Usually, an internationally recognized body certifies the companies products. An organic seal assures consumers of the quality and integrity of organic products. Organic-certified operations must have an organic system plan and records that verify compliance with that plan.

  • Difference between organic and conventional grown foods?

    High nitrogen application to plant foods can increase crude protein concentration but decrease the nutritional value of that protein. Conventional fertilizing practices could possibly result in higher crude protein content but poorer quality protein than organic practices.

    There is considerable evidence from controlled experiments that some organic fertilizers result in lower nitrate concentrations in plants compared to conventional fertilization.

    The ultimate test of the nutritional value of food is its ability to support health, growth, and reproduction over successive generations of animals or humans. Evidence for increased disease resistance, productivity, or fertility of animals feeding on organically grown fodder is largely anecdotal.

  • Delivery-related FAQs

  • Do you deliver to my location?

    You can edit your location settings with the help of pincode to check if we deliver in your area.

  • What is the minimum order value?

    The minimum order value is INR 700.

  • Do you charge any amount or taxes over and above the rates shown?

    No. Delivery charges depend upon the packaging type you choose but the amount is already mentioned so we do not charge above the rates shown.

  • How can I make changes to my order before and after confirmation?

    You can edit your products in the cart before checkout. If you’ve already placed an order, you can cancel and reorder it, with the required list. .

  • Do you charge for delivery?

    Yes, the minimum charges and the delivery charges are mentioned on the app and website at the checkout page.

  • What are your delivery times?

    Our deliveries begin from 8 am, ends by 9 pm.

  • Can I change the delivery address of my order?

    At this time, we do not offer this option. You can, however, cancel your order and reorder from a different locality.

  • What if I don’t receive my order by the scheduled time?

    On rare occasions, due to unforeseen circumstances, your order might be delayed. In case of imminent delay, our customer support executive will keep you updated about the delivery time of your order.

  • How are the fruits and vegetables packaged?

    Fresh fruits and vegetables are hand picked, cleaned and hand packed.. We ensure hygienic and careful handling of all our products.

  • How are the fruits and vegetables weighed?

    Every fruit and vegetable varies a little in size and weight. While you shop we show an estimated weight and price for everything priced by kilogram. At the time of delivery we weigh each item to determine the final price.

  • How will the delivery be done?

    We have a dedicated team of delivery personnel and a fleet of vehicles operating across the city which ensures timely and accurate delivery to our customers.

  • What is a cut-off time and what is the corresponding cut-off timing?

    Cut off time is the time after which the order gets processed for delivery. After this time you will not be able to modify or cancel your order. If you wish to get your delivery within 24 hours, you have to order before 11 am.

  • Can I add products after the cut off time for a slot?

    No, you will not be able to make any changes to your order after the cut off time for your selected slot. However, if you do not wish to buy a product you may return it at the time of delivery and the amount will be credited to your Paushtik Life account.

  • How do I add or remove products after placing my order?

    Once you have placed your order you will not be able to make modifications on the website. Please contact our customer support team for any modification of order.

Do You Have Any Questions

If you have an idea or wish to the join the Organic Movement, we would love to hear about it.